Voicemail Guide
Everything you need to set up and manage your Cornerstone voicemail.
Before you get started
All new voicemail users will need to dial in to initialize their mailbox before messages can be received or retrieved. Your default password is your 10-digit phone number.
Kentucky, Tennessee & Illinois
Accessing your voicemail
From your home phone, dial *98
From another phone:
- Tennessee: 731-XXX-9586
- Kentucky: 270-XXX-9586
Alabama
Accessing your voicemail
From your home phone, dial your local access number:
- Limestone County: 256-423-6245
- Madison County: 256-420-6245
- Giles County: 427-6245
- Lincoln County: 427-6245
- New Market: 256-379-6245
- Elkmont: 256-732-6245
- Minor Hill: 565-6245
- McBurg: 732-6245
Voicemail menu reference
Press 1 — New messages
Key
Action
1 :
Repeat message
2 :
Save message
3 :
Delete Message
4 :
Reply to message
5 :
Copy message
# :
Leave as new, go to next message
* :
Return to main menu
Press 2 — Send a message
- Enter 10-digit number or group list, then press ##
- Record your message and press #
- Press # again to send
Press 3 — Greetings menu
Key
Action
1 :
Personal greeting
2 :
Extended absence greeting
3 :
System greeting / change name recording
5 :
Greeting callers hear while you’re on the phone
6 :
Copy message
* :
Exit menu
Press 4 — Mailbox settings
Key
Action
1 :
Work with group lists
2 :
Hands-free and time saver options
3 :
Security options
5 :
Notification options
6 :
Additional settings
* :
Exit menu
Press 6 — Deleted messages
Key
Action
1 :
Repeat
2 :
Restore
3 :
Permanently delete
4 :
Reply
5 :
Send a copy
Exit / Log on as another subscriber
- To exit your mailbox: Dial *
- To log on as another subscriber: Enter 10-digit number followed by # | Enter PIN followed by #
- Need help? Dial 0